You might have thought your babysitting days were over, but starting a new program requires constant scrutiny during the early phases of implementation. Some employees might not understand the goals ...

Hospital leaders agree: Evidence-based care protocols to guide how care is delivered are becoming the new norm. Putting guidelines in place can improve patient safety, streamline methods of care, ...

Implementing a risk-management program may seem like an extravagant policy for a small business to consider, yet such a plan has a place from business planning through insurance to operations planning ...

In light of economic crises and predictions of a recession, companies are trying to save money and optimize loyalty programs. My marketing technology company, Mindbox, has launched hundreds of ...