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  1. Shared mailboxes not Syncing automatically on New Outlook

    Feb 1, 2026 · We are experiencing significant synchronization failures with shared mailboxes that do not occur in the Classic Outlook client. Despite extensive troubleshooting and research on our end, the …

  2. New Outlook Feature: Managing Shared Mailboxes as Accounts

    May 14, 2025 · The new feature simplifies this process by allowing users to add shared mailboxes as accounts in the new Outlook for Windows. Once added, users can configure all mailbox settings …

  3. Sync a shared mailbox in new Outlook - Microsoft Support

    You can trigger synchronization manually by selecting Sync in the View section of the Outlook ribbon or by selecting the folder you want to sync. If you need the mailbox to sync automatically and receive …

  4. Manage shared mailbox settings in new Outlook - Microsoft Support

    If someone in your organization is sharing a mailbox with you, you might want the ability to manage the settings (such as Categories, Notifications, Rules, and Automatic Replies) for that mailbox. You can …

  5. Outlook (new) Shared Mailbox Sync problems - Microsoft Q&A

    Nov 26, 2025 · When using New Outlook for Windows, it’s best to manually sync your shared mailboxes instead of relying on automatic real-time updates. To do this, go to New Outlook > View > Sync.

  6. Configure shared mailboxes in new Outlook | Microsoft Learn

    May 20, 2025 · Provides steps to configure shared mailbox in new Outlook using OWAMailboxPolicy settings and PowerShell commands

  7. Why for some people is New Outlook not syncing automatically?

    Jan 28, 2026 · There could be a few reasons why Outlook didn’t trigger the sync on its own, such as sync settings, background processes, or recent updates. Since you've managed to trigger the sync …

  8. In Outlook 365 (new) automatically sync public folders

    Jul 3, 2025 · I’ve tested this scenario in my own environment using the New Outlook for Windows, and I can confirm that I do receive notification popups (toast alerts) when emails are delivered to a shared …

  9. Shared mailbox is not automatically refreshing for new email in …

    Sep 13, 2022 · The shared mailbox status in the bottom bar in Outlook Desktop will show “Updating this folder”. In addition, you can confirm this is the issue by looking at the Sync Issues folder of the …

  10. Shared mailbox not updating in real-time in New Outlook

    Jun 6, 2024 · I've noticed that the shared mailbox activity is not updating in real-time in New Outlook. I'm worried about missing important emails if I don't get notifications promptly. Can anyone help me …